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If that doesn’t work, try unplugging it from the power source for a few minutes and then plugging it back in. If your scanner isn’t being detected by your computer, it may be because of a problem with the scanner itself. My scanner isnt working manual#See your device’s manual for more information. If you’re using a USB connection on an Android device, you may need to enable USB debugging. Make sure that the USB cable is in good condition and is properly plugged into both your computer and scanner. If you have any other USB devices connected to your computer, disconnect them and try connecting the scanner again. Shut down your computer and then turn it back on. Sometimes restarting your computer can help fix connectivity issues. Our computer geeks are just a phone call away. My scanner isnt working drivers#Reinstalling drivers may sound like an easy task, but you could get into more problems. My scanner isnt working install#Then follow the instructions on screen to install the new driver. My scanner isnt working update#Right-click on it and select Update Driver Software. Once you’ve downloaded it, open Device Manager and locate your scanner under Imaging devices. This can be done by visiting the manufacturer’s website and downloading the latest driver for your model. If all else fails, you may need to reinstall the scanner driver. If it’s not, you may need to reinstall the scanner’s drivers. In Device Manager, check to see if your scanner is listed under Imaging devices. In this case, you’ll need to contact the scanner’s manufacturer for assistance. If you’ve tried all of these troubleshooting steps and your PC still can’t connect to the scanner, there may be a problem with the scanner itself. Make sure the scanner is listed as an allowed program in your antivirus settings. Your antivirus software might also be blocking your scanner from communicating with your computer. Make sure your scanner is listed as an allowed program in your firewall settings. If your scanner cannot talk to your computer, it could be an issue with your firewall. Other things you can do: Check firewall settings If restarting does not work, you can try disabling then re-enabling the USB driver.Sometimes a simple restart will fix the issue. One thing to try is restarting both devices.Once you have verified that the cable and drivers are installed correctly and that the scanner is within range of its network, there are several other troubleshooting steps you can take.If there are, try unplugging them and connecting the scanner to another WiFi network. Also, check to see if there are any other devices that are using the same WiFi network as your scanner. Via WiFi: If your scanner is connected to your PC via WiFi, make sure that the WiFi network is properly set up and that your scanner is within range of the network.If there are, try unplugging them and connecting the scanner to another network. Also, check to see if there are any other devices that are using the same network as your scanner. If it is not, try plugging it in a different port. Via Ethernet: If your scanner is connected to your PC via Ethernet, make sure that the Ethernet cable is properly plugged into both devices.Also, make sure that the USB drivers are installed and up-to-date. If your scanner is connected to your PC via USB, make sure that the USB cable is properly plugged into both devices.Check how your scanner connects to your PC If there are, try unplugging them and connecting the scanner to another port. Also, check to see if there are any other devices that are using the same port as your scanner. If the scanner is plugged into a power strip, make sure that the strip is turned on. There are a few things you can do to troubleshoot why your PC is unable to connect to your scanner.įirst, make sure that the scanner is turned on and that the cable is properly connected. Now what? Follow these easy steps to help troubleshoot and resolve the issue. You are trying to run a business or are in need to scan a document, unfortunately, your pc is unable to connect to the scanner. ![]()
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